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Hotel Guest Experience Coordinator

3 weeks ago

Columbus, Georgia, United States Motel + Studio 6 Full time
About the JobWe are seeking a highly motivated and organized Front Desk Agent to join our team at Motel + Studio 6. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Assist guests with check-in and check-out processes, including processing payments and issuing room keys.
  • Maintain accurate records and reports as required by management.
  • Communicate effectively with housekeeping staff to ensure seamless coordination.
  • Respond to guest inquiries and resolve any issues that may arise.
Requirements and Qualifications
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum one year of experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and proficiency in Microsoft Office.
Salary and Benefits

The estimated salary for this position is $48,000 - $58,000 per year, depending on experience. Benefits include flexible scheduling, career advancement opportunities, and competitive compensation. We offer a positive and supportive work environment that encourages growth and development.