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Clinical Shift Coordinator RN-ICU Full-Time Nights
2 months ago
We are seeking a highly skilled and experienced Clinical Shift Coordinator RN-ICU Full-Time Nights to join our team at Northwestern Memorial Healthcare. As a Clinical Shift Coordinator, you will be responsible for overseeing daily unit operations, staff, and care delivery in the ICU. This is a leadership role that requires strong clinical and communication skills, as well as the ability to work effectively in a fast-paced environment.
Responsibilities- Presents a friendly, approachable, professional demeanor and appearance.
- Provides accurate information and timely updates to patients and customers.
- Uses effective service recovery skills to solve problems or service breakdowns when they occur.
- Demonstrates teamwork by helping co-workers within and across departments.
- Uses organizational and unit/department resources efficiently.
- Manages work schedule efficiently, completing tasks and assignments on time.
- Contributes to opportunities and processes for continuous improvement.
- Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
- Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff.
- Maintains awareness of unstable, complex or high-risk patient conditions throughout the shift.
- Ensures appropriate assignment of care based on staff competency and patient acuity.
- Coordinates and monitors patient care to ensure patient safety.
- Collects, analyzes and organizes patient care data for the unit.
- Oversees that staff are in compliance with regulatory standards.
- Ensures adaptation of services as needed to reflect age, culture, gender, race, nationality, religion, etc.
- Oversees documentation of key critical elements for patient care and national patient safety goals (restraints, verbal orders, abbreviations, etc.).
- Ensures initial admit orders are received by end of shift.
- Demonstrates knowledge of staffing requirements for unit and ensures compliance with staffing matrix each shift.
- Consults with manager when variances are anticipated.
- Oversees accurate completion of daily charges to ensure unit receives all appropriate revenue.
- Contributes to cost reduction and supports interventions that promote unit cost effectiveness (LOS, HPPD, OT, flexible staffing, and use of alternative skill mixes).
- Oversees staff scheduling per unit and PCS guidelines.
- Documents appropriate staffing information and justifications in Optilink each shift.
- Checks staff timekeeping on shifts worked and oversees compliance with time and attendance policies.
- Oversees documentation of occurrences on shift and reports to Nursing leadership and risk management as appropriate.
- Ensures compliance with patient life safety standards including fire safety, handwashing, crash cart checks, etc.
- Oversees accurate accounting of unit equipment.
- Demonstrates effective oral, written, and listening skills with staff, physicians, patients and families.
- Keeps all appropriate parties informed a timely manner and understands 'chain of command' accountability.
- Completes leader rounding on assigned staff routinely and consistently.
- Provides input to and may assist with organization of staff meetings. Conducts staff huddles on shift.
- Collaborates with educator and manager to ensure appropriate and complete orientation of new staff. Identifies appropriate preceptor and assigns schedule to new staff.
- Participates in unit and PCS based teams, work groups and/or committees or shared governance councils. Demonstrates willingness to give 100% and voluntarily assists others.
- Keeps staff on shift informed of unit initiatives and incorporates outcomes of the team/committees work into practice.
- Ensures all RN's, PC's perform as a team in order to complete work on time and take uninterrupted meal breaks.
- Coordinates patient placement with Clinical Placement Nurse in a timely manner and with a positive and flexible attitude.
- Displays and is responsible for 'welcoming spirit' for unit by integrating students and resource team.
- Develops open, functional working relationships with other units/physicians by understanding complexities of different stakeholders; has a house wide perspective.
- Promotes an atmosphere of collective accountability for the Unit/Department.
- Performs weekend leadership rounding on all patients and assists Clinical Manager during week as needed.
- Contributes to annual employee performance evaluation and is present when evaluation is given.
- Conducts formal staff rounding with assigned group of staff on a consistent basis at frequency identified by Manager. Follow up with all new employees on shift as identified by Manager.
- Contributes to completion of minor disciplinary action; may cover this independently with staff member under the approval of Clinical Manager. Provides feedback to Manager for development plans that are needed for staff they lead.
- Demonstrates ability to coach staff effectively using leadership skills.
- Participates in interview process for candidates seeking position on his/her shift.
- Uses retention strategies to recognize and reward staff on shift.
- Serves as Qualified Observer to ensure completion of annual competencies of staff on his/her shift.
- Participates in quality improvement initiatives for unit and as appropriate for PCS. Displays knowledge of PI process.
- Supports staff to incorporate EBP/research findings into practice at the bedside.
- Oversees environment of care and regulatory readiness with all regulatory bodies.
- Is a shift leader and is accountable for hardwiring evidence based and unit specific tactics for patient satisfaction (Hourly Rounding, bedside shift report, discharge calls, and AIDET).
- Monitors for improvement of chart audit findings at employee level and provides follow-up.
- Other duties and responsibilities as assigned
