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Banquet & Dining Room Bartender

2 months ago


Des Moines, Iowa, United States Glen Oaks Country Club Full time

Position Summary

Provide exceptional personalized service to Members and guests, adhering to Glen Oaks Country Club's core values outlined in the handbook and training manual. Prepare and serve alcoholic and non-alcoholic beverages with a focus on exceeding expectations. Actively contribute to all aspects of banquet and dining room operations as needed.

Essential Duties and Responsibilities

  • Adhere to established setup procedures for the bar area.
  • Maintain accurate records of all beverages served, ensuring proper tallying, Member signatures, and balanced cash transactions.
  • Prepare garnishes, mix drinks, and pre-mix cocktails according to approved recipes.
  • Conduct thorough inspections of the bar before opening to ensure adequate supplies are stocked for service.
  • Greet guests warmly and professionally.
  • Mix, prepare, and serve a variety of beverages according to established recipes provided by Glen Oaks Country Club's Food & Beverage Management team.
  • Promptly report any Member or Guest complaints to a Manager.
  • Maintain cleanliness and sanitation of all bar equipment.
  • Monitor liquor and beer inventory levels, ensuring proper par stock is maintained. Request additional supplies as needed throughout service periods.
  • Adhere to established procedures for closing and securing the bar area.
  • Assist Supervisors in setting up special events and parties within the banquet and dining room spaces.
  • Foster a positive and team-oriented work environment by promoting high morale among staff both on and off the floor.
  • Collaborate effectively with all departments within the Club to ensure seamless service delivery.
  • Communicate Member dining experiences to the Bar Manager, Assistant Clubhouse Managers, and Clubhouse Manager to contribute to continuous improvement of services throughout the Club.
  • Demonstrate proficiency in using Jonas Point of Sale system, as well as all Food & Beverage menus, including nightly and weekly specials.
  • Perform any other duties assigned by management.