Customer Service Representative Specialist

4 days ago


Metairie, Louisiana, United States U-Haul Full time
Job Overview

We are seeking a skilled and motivated Customer Service Representative to join our team at U-Haul. This role involves providing exceptional customer service, inspecting and maintaining equipment, and utilizing up-to-date technology to dispatch and return equipment.

Estimated Salary: $45,000 - $65,000 per yearAbout the Job

This is an excellent opportunity for someone who enjoys helping others and working in a fast-paced environment. As a Customer Service Representative, you will be responsible for:

  • Assisting customers with U-Haul products and services
  • Using smartphone-based U-Scan technology to manage rentals and inventory
  • Moving and hooking up U-Haul trucks and trailers
  • Cleaning and inspecting equipment on the lot
  • Answering questions and educating customers regarding products and services
Requirements

To be successful in this role, you will need:

  • A valid driver's license and ability to maintain a good driving record
  • A high school diploma or equivalent
Benefits

As a U-Haul employee, you will enjoy a range of benefits including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, critical illness/group accident insurance, Dave Ramsey's SmartDollar program.

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.



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