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Healthcare Assistant

2 months ago

Silverdale Washington, United States CommonSpirit Health Full time
Job Summary

This role is responsible for providing support to patient care teams under the direction of a Registered Nurse. The successful candidate will perform various tasks, including data entry, unit secretarial functions, and equipment processing.

Key Responsibilities
  • Provides patient personal care and hygiene, including feeding, bathing, shaving, changing clothes, bed making, ambulation, lifting, turning, moving, transferring, skin care, and bowel/bladder elimination.
  • Prepares patient, equipment, and supplies for specific procedures and examinations.
  • Performs, monitors, reports, and documents all clinical activities within the scope of practice.
  • Observes and reports changes in patient condition to the RN.
  • Obtains labels and transports various samples, such as urine, stool, sputum specimens, and blood products.
  • Provides patient information to nursing staff for inclusion in the interdisciplinary plan of care and documents relevant patient data in accordance with work unit standards.
  • Assists nursing staff in the admission, discharge, and transfer of patients by performing activities such as inventorying and storing patient belongings, providing patient with relevant personal care and comfort items, orienting patient/family, and transporting patient to room or other location using wheelchairs, stretchers, or patient bed.
  • Checks, cleans, and disinfects mobile non-critical medical equipment, such as IV pumps/poles, feeding pumps, cardiac monitoring equipment, cabinets, etc., in accordance with established standards and procedures and manufacturer's instructions.
  • Maintains a neat and organized work environment, orders, stocks, and replenishes supplies and equipment as necessary, identifies and reports problems with supplies or equipment, and enters equipment repair requests in the system.
  • Verifies, orders, and stocks supplies as needed, maintains order in the unit on a regular basis, cleans and returns charts and clipboards to appropriate places, assists in maintaining the overall appearance of the unit, initiates work orders for repairs and maintenance, labels and reports defective equipment and safety hazards, and cleans keyboard(s) according to protocol.
  • Ensures only current forms are available and stocked, discards previous versions, conducts environmental roundings, observes for phone in place, plugs in good condition, equipment available, menu in drawer, all containers dated and labeled, no food or drink in clinical areas, etc.
  • Maintains a safe work and patient environment, adhering to the hospital's Safety, Risk Management, Regulatory Standards, and infection prevention.
  • Uses hand hygiene in accordance with current protocol and procedures, uses two patient identifiers when communicating right patient right procedure/test, demonstrates awareness of and incorporates safety standards in accordance with National Patient Safety Goals and regulatory agencies, demonstrates awareness of risk-sensitive issues and reports to the RN in charge, including patient/family concerns, physician concerns, and quality of care concerns, follows standard precautions and transmission-based precautions, including personal protective equipment for anticipated contact with blood or other potentially infectious material.
  • Assists in keeping the unit in continuous survey readiness, performs efficiently and effectively in emergency situations by completing tasks as directed, participates in disaster preparedness and drills as assigned.
  • Performs receptionist and support duties at the assigned unit, handles incoming and outgoing communications, transfers calls appropriately, greets and assists visitors, answers questions in accordance with established procedures, greets and assists all customers, physicians, patients, visitors, and employees in a friendly and timely manner, facilitates and directs communication among visitors, employees, and physicians within the assigned work area, assists physicians in locating patients, staff, and information, maintains and updates phone list/rolodex/database, accesses and uses MSO.Net as needed, schedules appointments, tests, etc., dispatches messages to other departments, welcomes patient to unit for room set up, shows videos, if applicable, orients to phones, television, dietary ordering, etc., assists staff as necessary with securing patient's personal belongings and valuables for safekeeping with a family member, in the appropriate unit area, or with the Security Department, assures proper documentation is completed, makes follow-up appointments for patients, assists with gathering patient information, monitors and promptly responds to call lights (per unit standard), communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s), assists and follows up with non-nursing requests such as dietary or environmental services, coordination of supplies, equipment repairs, requests for special beds, service requests for all computers, printers, scanners, discarding unwanted printing, troubleshooting printers, fax machines, etc., assists with all admissions, discharges, transfers, and changes within the unit, provides general support activities for the unit, maintains unit-specific records as assigned, generates reports as assigned to support the unit and manager, prints and submits faxed or scanned charts for transfer, assembles and maintains patient chart to include all required chart elements including the appropriate order according to standards, obtains medical record from other healthcare systems as needed for patient care, prepares paper chart of discharge patients for delivery to HIM per policy, documents post-discharge appointments made for patients in patient depart process, monitors accommodation codes in electronic medical record, reviews order status as assigned per unit, performs general clerical and unit support duties as assigned, enters charges as directed by management, performs charge reconciliation daily, performs auditing, chart monitoring, or order review as indicated by director/manager, and supports the unit according to downtime procedures during system downtime.
Qualifications
  • Education & Experience: Completion of an accredited Nursing Assistant program (or military medical specialty training). Six months related work experience preferred. Experience in a hospital setting preferred.
  • Licensure & Certification: Must be registered by the Washington State Nursing Commission as a Certified Nursing Assistant. Current American Heart Association Healthcare Provider BLS certification.