Customer Acquisition Expert
3 weeks ago
We are seeking a Customer Acquisition Expert to join our sales team at Ambient Edge. As a key member of our team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.
About the Role:
- You will make outbound calls to service invoices and leads not sold in the field, working diligently to achieve department sales goals.
- Build strong relationships with potential customers, convert lost opportunities into sales, and partner with sales teams to establish plans.
- Conduct outbound calls, emails, and other forms of communication to re-engage with cold leads.
- Develop personalized and effective outreach strategies to capture the interest of potential customers.
Responsibilities:
- Establish rapport with potential customers to sell appropriate products and services.
- Convert leads from technicians' invoices and sales representatives' proposals into sales.
- Conduct outbound calls for all unsold estimates for HVAC & Plumbing departments.
- Work closely with the team to set and achieve aggressive sales goals.
- Receive inbound calls and make outbound calls, scheduling service, maintenance, and follow-up appointments with competitive urgency.
- Collaborate with field personnel and department managers to optimize appointment-setting strategies.
Requirements:
- 3+ years of outbound sales experience preferred and proven track record in sales.
- Service Titan experience is highly desired.
- Excellent interpersonal skills and a positive attitude.
- Ability to handle rejection and maintain professionalism.
Estimated Salary Range: $55,000 - $70,000 per annum, depending on experience.
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