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Shift Lead

2 months ago

Kensington, Maryland, United States Banfield Pet Hospital Full time
Job Description

Job Summary: We are seeking a highly skilled and experienced Shift Lead to join our team at Banfield Pet Hospital. As a Shift Lead, you will be responsible for overseeing the daily operations of our veterinary hospital, ensuring the highest level of patient care and client satisfaction.

Key Responsibilities:
  • Team Leadership: Provide guidance and support to our veterinary hospital team, ensuring they have the necessary resources and training to deliver exceptional patient care.
  • Client Communication: Develop and maintain effective communication with clients, ensuring their needs are met and exceeded.
  • Operational Management: Oversee the day-to-day operations of the hospital, including scheduling, inventory management, and supply chain logistics.
  • Quality Assurance: Ensure that all hospital procedures and protocols are followed, and that high standards of patient care are maintained.
  • Team Development: Identify and develop opportunities for team members to grow and develop their skills, ensuring that our team is equipped to deliver exceptional patient care.
Requirements:
  • Experience: Minimum of two years of experience in a veterinary hospital setting, with a proven track record of leadership and team management.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Skills: Excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment; strong problem-solving and analytical skills.
What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package, including medical, vision, and dental insurance.
  • Opportunities for Growth: We offer opportunities for professional growth and development, including training and education programs.
  • Collaborative Work Environment: We foster a collaborative and supportive work environment, where team members can grow and develop their skills.