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Food Service Specialist

2 months ago

Charlottesville, Virginia, United States Thompson Hospitality Full time

Position Overview:

Become a vital member of the service team at The Ridley, a premier establishment known for its exceptional American cuisine, local brews, and artisanal cocktails. Situated within a distinguished boutique hotel, The Ridley honors the legacy of Dr. Walter Ridley, a pioneer in education and the first Black graduate of the University of Virginia. As a Server, your contribution will be essential in fostering a warm and inclusive dining atmosphere for our patrons. Your friendly demeanor, extensive menu knowledge, and genuine commitment to outstanding service will ensure that every guest feels cherished and respected at The Ridley.

Attractive Benefits:

  • Comprehensive Health/Dental/Vision coverage
  • Generous Paid Time Off
  • 401(k) plan with company contribution
  • Short and Long-Term Disability benefits
  • Tuition Reimbursement opportunities
  • Employee Referral incentives
  • Pet Insurance options
  • Discounts on Hotels, Travel, Tickets, and Restaurants

Key Responsibilities:

  • Warmly welcome guests and create a friendly environment upon their arrival.
  • Present menus, offer suggestions, and respond to inquiries regarding food and beverages.
  • Accurately record food and drink orders, accommodating special requests and dietary needs.
  • Serve meals and drinks to guests with meticulous attention to detail and a focus on satisfaction.
  • Process payments and transactions efficiently while providing excellent customer service.

Qualifications:

  • Clear communication skills in English to facilitate effective interaction.
  • Willingness to learn menu items and service protocols.
  • Ability to follow directions and collaborate within a team.
  • Capability to maintain composure and efficiency in a fast-paced environment.
  • Commitment to learning and adhering to established processes.
  • This role requires standing and walking for the entirety of the shift.

About Us:

The Ridley is a distinguished dining venue located within a boutique hotel, dedicated to celebrating diversity and community through its modern Southern menu. As part of Thompson Hospitality, the largest minority-owned food and facilities management company in the nation, we take pride in our heritage and commitment to excellence. Our mission is to provide a memorable dining experience that brings people together through food.

Thompson Hospitality is committed to creating a positive impact in every relationship we nurture, whether with guests, clients, or team members. With over 25 years of experience, we focus on three core principles:

  • Purpose: Giving back to our communities and celebrating diversity.
  • People: Upholding integrity, treating others with respect, and being accountable.
  • Performance: Delivering high-quality food and world-class service.

We are an equal opportunity employer, committed to fostering an inclusive environment for all employees and applicants.