Medical Support Specialist
6 days ago
About UNC Health Care
At UNC Health Care, we're committed to improving the health and well-being of our unique communities. With over 40,000 diverse employees, we offer a supportive environment that values teamwork, professional development, and exceptional patient care.
Our Vision
We strive to build a team that prioritizes patient-centered care, innovative technology, and evidence-based practices. Our goal is to provide the best possible outcomes for our patients while fostering a positive work environment that encourages growth and collaboration.
Job Summary
We're seeking a Medical Support Specialist to join our Short Stay Unit team. As a vital member of our team, you will assist professional caregivers in delivering high-quality patient care, transport patients and equipment, set up and maintain patient rooms, and perform various clerical tasks.
Responsibilities
- Assist physicians and healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
- Critically review patient care documentation, making note of any significant changes in the patient's condition and reporting immediately to a registered nurse or physician.
- Provide a range of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
- Perform routine quality assurance audits, safety checks, and inventory of supplies.
- Provide administrative and clerical support, including PI audits and data entry.
- Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
- May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
- Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions.
Requirements
- High School Diploma or General Education Development (GED)
- Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
- BASIC LIFE SUPPORT (BLS) certification
- Six (6) months of clerical or customer service experience
Benefits
As a Medical Support Specialist at UNC Health Care, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. The estimated annual salary for this position is $61,500 - $84,100 based on a 36-hour workweek.
Contact Information
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