Barista - Part-Time

4 weeks ago


Coralville, Iowa, United States Barnes & Noble Full time
Job Summary

As a Barista at Barnes & Noble, you will provide exceptional service to our customers, ensuring their experience is top-notch. You will be passionate about coffee, creating inspiring drinks, and knowledgeable about our caf offerings. Your ability to engage, build rapport, and provide friendly, fast service will make every customer interaction a pleasure. You will work collaboratively with the team to support the cluster structure and contribute to the success of all stores in the cluster.

Key Responsibilities
  • Work on the caf floor, requiring physical activity, and sales floor when needed.
  • Deliver exceptional beverages that exceed customer expectations through tailored order creation and engaging customer interactions.
  • Make relevant beverage and food recommendations to create an engaging experience for customers.
  • Maintain a welcoming environment by ensuring a stocked bake case and neatly displayed merchandise.
  • Take pride in maintaining a clean and tidy environment, prioritizing cleanliness as a key aspect of the customer experience.
  • Execute operational standards correctly, in a timely manner, and in accordance with caf standards, safety, and health codes.
  • Protect company assets by adhering to processes and working efficiently to control waste and shrink.
  • Recognize and offer assistance to customers and employees with urgency and care.
Requirements
  • Passionate about the products we serve.
  • Positive and can-do attitude.
  • Enjoy working with people.
  • Excellent communication and problem-solving skills.
  • Well-organized, efficient, and able to multitask.
Expected Behaviors
  • Treat customers as the top priority at all times.
  • Take initiative and consistently grow and expand caf knowledge.
  • Enjoy making recommendations and engaging with others.
  • Exhibit and demonstrate initiative.
  • Support company goals and initiatives and be a team player.
  • Show respect and kindness to fellow employees and customers.
  • Accept responsibility and execute all assignments correctly and with care.
  • Accept coaching and feedback from others openly.
  • Flexible and able to adapt to an ever-changing environment.
EEO Statement

Barnes & Noble is an Affirmative Action Employer committed to diversity in the workplace. We provide equal employment opportunity for all, without regard to self-identified, perceived, or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition, genetic information, gender, gender identity, gender expression, hairstyle, height, and/or weight, pregnancy, childbirth, and related medical conditions, reproductive health decisions, or any other self-identified, perceived, or actual characteristic protected by applicable federal, state, or local laws and ordinances.


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