IT Asset Management Specialist

2 weeks ago


Lakewood, United States Tuknik Government Services Full time
Job Title: IT Asset Management Admin

Tuknik Government Services is seeking an IT Asset Management Admin to support our government customer in Lakewood, CO.

Job Summary:

The IT Asset Management Admin will be responsible for providing ITAM support to our customer, including the implementation and operational support of the planning, acquisition, delivery, acceptance, and installation of IT assets.

Key Responsibilities:
  • Design and document business processes for/with users and developers.
  • Explain Asset Manager hardware and software asset models to users and potential users.
  • Provide one-on-one training to users as required and scheduled by the task manager and project managers.
  • Deliver group-training sessions on new modules and Asset Manager enhancements.
  • Troubleshoot AM problems to the root cause.
  • Update AMT project plans in SharePoint.
  • Add and update data to the designated SharePoint locations using various SharePoint modules and update them as required by task assignments.
  • Finalize user requirement documents, and upload to SharePoint site.
  • Participate in Asset Mgmt Team (AMT) meetings, project meetings, conference calls, and related training.
  • Add new, and modify/update the status of existing, assets using Asset Manager.
  • Assess user requirements in asset manager.
  • Develop reports for/with users and management.
  • Troubleshoot problems to completion for/with users and management.
Requirements:
  • BS Degree and/or 4 years in direct IT asset management experience.
  • At least 2 years' experience in providing IT procurement or IT asset management support.
  • Strong oral presentation skills and the ability to articulate English in person and over the telephone.
  • Works under general supervision.
  • ServiceNow experience.
  • Experience working with SharePoint preferred.
  • Experienced with and possess the ability to demonstrate knowledge in Windows 10, Office 365, and Microsoft operating system software.
  • Experienced with Microsoft Office products.
  • HSPD-12 Suitability.
Work Environment:

This job operates in a professional office environment and has a noise level of mostly low to moderate.

Equal Employment Opportunity:

Tuknik Government Services is an equal opportunity employer and does not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law.



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