Client Support Specialist

2 days ago


Saint Peters, Missouri, United States CarShield Full time
Join Our Team

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment? If so, we'd love to have you on board as a Client Support Specialist In this role, you'll be responsible for handling customer inquiries, resolving issues, and providing outstanding service to ensure customer satisfaction.

Key Responsibilities
  • Answering incoming calls from existing customers and addressing their queries in a professional and courteous manner.
  • Providing informed responses to customer inquiries, utilizing product knowledge to resolve issues effectively.
  • Maintaining accurate records of customer interactions and issue resolutions.
  • Collaborating with internal teams to address complex customer issues and ensure seamless resolution.
  • Staying up-to-date with product knowledge to provide informed responses to customer queries.
Benefits and Compensation

As a valued member of our team, you can expect a competitive compensation package that includes:

  • A base hourly rate of $17-$19 per hour, with opportunities for performance bonuses that bring the average hourly pay to around $20 per hour.
  • A comprehensive benefits package, featuring group insurance, 401(k), paid time off, and access to discounted CarShield policies.
  • Professional development opportunities to enhance your skills and advance your career.
  • A dynamic work environment with amenities like basketball courts, table tennis tables, billiards, and on-site gym facilities.


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