Retail Sales Associate
7 days ago
About the Role:
Hudson Group is seeking a highly motivated and customer-focused individual to join our team as a Bookseller. As a Bookseller, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and promoting our products to customers.
Key Responsibilities:
- Provide excellent customer service by answering customer questions, making recommendations, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment by shelving and organizing books, dusting, sweeping, and straightening merchandise.
- Assist with store recovery and cleanliness, including tasks such as restocking shelves, processing returns, and maintaining a tidy store appearance.
- Communicate book inventory issues to management in a timely manner to ensure accurate inventory levels.
- Follow all cash handling policies and procedures to ensure accurate and efficient transactions.
- Follow all Loss Prevention procedures to prevent loss of merchandise and minimize shrink.
- Be knowledgeable and familiar with the surrounding businesses within the facility to provide customers with recommendations and promotions.
- Maintain attendance and punctuality to ensure seamless store operations.
Requirements:
- Ability to interact with diverse personalities and build relationships with team members and customers.
- Love of reading and talking about books to provide customers with recommendations and promotions.
- Proficiency in the operation of a cash register and computer skills to process transactions and maintain accurate inventory levels.
- High degree of interpersonal skills to provide excellent customer service and work effectively with team members.
- Excellent verbal and written communication skills to communicate effectively with customers and management.
- Ability to be on your feet for long periods of time as well as repetitive bending and lifting up to 30 pounds.
- Prior cashiering/cash handling experience required.
About Hudson Group:
Hudson Group is a leading travel retailer with over 30 years of experience providing exceptional customer service to travelers in over 1,000 stores. We are committed to creating an inclusive workplace where diversity and unique experiences are valued. We offer a competitive rate of pay, daily pay, and a range of benefits to our employees.
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