Restaurant Operations Manager

4 days ago


Monroe, Ohio, United States Jimmy John Full time
Restaurant Operations Manager

At Jimmy John, we're looking for a skilled Restaurant Operations Manager to join our team. As a key member of our management team, you'll be responsible for ensuring the smooth operation of our restaurant, delivering exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Manage a team of Assistant Managers and employees to ensure seamless restaurant operations.
  • Assign and oversee work tasks, evaluate performance, and make decisions on hiring, training, and discipline.
  • Develop and implement strategies to improve customer satisfaction, sales, and profitability.
  • Supervise food preparation, sales, and service operations, ensuring high-quality products and excellent customer service.
  • Forecast food items, manage inventory, and control costs to minimize waste and theft.
  • Route deliveries, supervise drivers, and maximize delivery business and speed.
  • Complete daily, weekly, and period paperwork with accuracy and integrity.
  • Conduct weekly manager meetings, audits, and perform preventative maintenance on equipment and supplies.
  • Responsible for 100% of the cash drawers during the shift and manage deposits and change orders.

Requirements:
  • Strong leadership and communication skills.
  • Ability to speak, read, and write English fluently and clearly.
  • Math skills, including addition, subtraction, fractions, and percentages.
  • Proficiency in using personal computers and software such as Excel and Word.
  • Ability to stand, walk, sit, use hands, reach, talk, hear, and see.
  • Occasional requirement to climb, balance, stoop, kneel, crouch, or crawl, and lift up to 50 pounds.

Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties, the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.

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