Sales Support Associate

3 weeks ago


Honolulu, Hawaii, United States Y. Hata & Co., Ltd. Full time

Job Summary: We are seeking a highly skilled Sales Support Coordinator to join our team at Y. Hata & Co., Ltd. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong understanding of customer service principles.

Key Responsibilities:

  • Process customer orders via telephone, electronic transmission, and fax.
  • Assist customers in all aspects of the ordering process, including introducing new products and resolving customer discrepancies.
  • Manage and follow through with customer orders, discrepancies, and customer concerns.
  • Develop customer solutions and introduce new product lines.
  • Proficiency in the use of all company proprietary software.
  • Maintain working knowledge of at least two CSR account positions via cross training.

Requirements:

  • High School Diploma or GED equivalent.
  • One to two years of previous customer service or telemarketing experience preferred.
  • Must possess a high level of verbal and written communication skills.
  • Must be able to communicate with internal and external associates in an effective, professional, and persuasive manner.
  • Ability to be organized, multi-tasked, and flexible with changing priorities.
  • Must be able to demonstrate proficiency in all Microsoft Office applications.

Benefits:

  • Competitive Pay.
  • Medical/Vision/Dental.
  • 401(k) with Company Matching.
  • Life insurance.
  • Employee Discounts.
  • Advancement Opportunities.
  • Flexible On-Demand Pay.

About Us: Y. Hata & Co., Ltd. is an equal opportunity employer. We believe in hiring a diverse workforce and people-first culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.



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