Sales Support Associate
3 weeks ago
Job Summary: We are seeking a highly skilled Sales Support Coordinator to join our team at Y. Hata & Co., Ltd. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong understanding of customer service principles.
Key Responsibilities:
- Process customer orders via telephone, electronic transmission, and fax.
- Assist customers in all aspects of the ordering process, including introducing new products and resolving customer discrepancies.
- Manage and follow through with customer orders, discrepancies, and customer concerns.
- Develop customer solutions and introduce new product lines.
- Proficiency in the use of all company proprietary software.
- Maintain working knowledge of at least two CSR account positions via cross training.
Requirements:
- High School Diploma or GED equivalent.
- One to two years of previous customer service or telemarketing experience preferred.
- Must possess a high level of verbal and written communication skills.
- Must be able to communicate with internal and external associates in an effective, professional, and persuasive manner.
- Ability to be organized, multi-tasked, and flexible with changing priorities.
- Must be able to demonstrate proficiency in all Microsoft Office applications.
Benefits:
- Competitive Pay.
- Medical/Vision/Dental.
- 401(k) with Company Matching.
- Life insurance.
- Employee Discounts.
- Advancement Opportunities.
- Flexible On-Demand Pay.
About Us: Y. Hata & Co., Ltd. is an equal opportunity employer. We believe in hiring a diverse workforce and people-first culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.
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