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Caregiver Recruitment Specialist

2 months ago

Portland, Oregon, United States Family Resource Home Care Full time
Position Overview
The Onboarding Coordinator for Caregivers plays a vital role in the integration of new staff members at Family Resource Home Care.

This position is essential for efficiently managing the onboarding of a significant number of caregivers, typically between 20 to 40 each week.

The Coordinator ensures that caregivers are thoroughly prepared for their orientation, maintains effective communication with recruiters and branch personnel, and contributes to the overall success of our caregiving team.

This role is remote, and only candidates residing in the Pacific Time Zone will be considered.


Ideal Candidate Profile
The ideal candidate will be a quick learner who retains information effectively and adapts swiftly to ongoing changes in their tasks. The Coordinator oversees a comprehensive process from the acceptance of the offer to post-orientation activities.

Applicants should have experience in onboarding or a related field that demands exceptional attention to detail, the ability to manage a high volume of work, and proficiency in organizing progress tracking spreadsheets, as well as familiarity with various software systems.


Key Responsibilities
Caregiver Onboarding
  • Coordinate and implement the onboarding process for new caregivers, ensuring that welcome emails, required documentation, background checks, and tasks are completed accurately and promptly.
  • Provide caregivers with all necessary information and materials to prepare them for their orientation.
  • Address caregiver inquiries and offer support throughout the onboarding journey.

Communication and Collaboration
  • Work closely with recruiters to gather all required information and documentation from the interview process.
  • Maintain consistent communication with branches and recruiters to keep them updated on the status of caregiver onboarding.
  • Promptly address any issues or challenges that arise during the onboarding process.

Orientation Support
  • Provide updates to branch partners regarding the onboarding status of caregivers and those cleared for orientation.
  • Remain available to branch partners during orientation to answer questions about outstanding onboarding tasks and assist in converting new hires to employees upon their arrival.

Compliance and Documentation
  • Ensure that all caregiver files are complete and adhere to company policies and regulatory standards.
  • Add relevant certifications, evaluation due dates, and licenses to caregiver profiles for accurate compliance reporting.

Process Improvement
  • Continuously seek opportunities to enhance and streamline the caregiver onboarding process.
  • Propose and implement improvements to ensure a smooth and efficient experience for caregivers.

Qualifications & Requirements
  • Demonstrated experience in high-volume talent acquisition or onboarding (30+ hires per week); experience in the healthcare sector is preferred.
  • Strong organizational skills with the ability to manage multiple tasks, deadlines, and systems simultaneously.
  • Excellent communication and interpersonal skills, emphasizing teamwork and collaboration.
  • Familiarity with compliance and regulatory requirements in the healthcare or home care industry is advantageous.
  • Proficiency in using HR software and systems for tracking and maintaining caregiver information.
  • Moderate proficiency in Microsoft Excel or Google Sheets.
  • A high school diploma or equivalent is required; a bachelor's degree in human resources, business administration, or a related field is preferred.
  • Ability to pass background and reference checks.

What We Offer
  • Weekly pay
  • Medical, Dental, Vision, and Prescription benefit options.
  • 15 days of Paid Time Off (PTO).
  • 10 paid holidays.
  • Full remote home setup.
  • Opportunities for internal growth.
  • Employee Assistance Program.

The pay range for this position is $19-21/hr based on experience. This is a full-time, 40 hour/week position that offers comprehensive benefits.

Family Resource Home Care is an equal opportunity employer.