Utilization Management Specialist

3 weeks ago


Bellaire, Texas, United States Texas Children's Hospital Full time

Job Title: Utilization Management Specialist

Location: Houston, TX

Job Type: Contract

Duration: 3+ months

Pay: $20-$24 per hour

Job Description:

We are seeking a skilled Utilization Management Specialist to join our team at Texas Children's Hospital. As a Utilization Management Specialist, you will be responsible for processing initial incoming faxes or phone requests into the intake department, gathering demographic and benefit data, and documenting in appropriate systems.

Responsibilities:

  • Process incoming faxes or phone requests into the intake department
  • Gather demographic and benefit data and document in appropriate systems
  • Route and evaluate calls and faxes to refer and assign as necessary to other staff
  • Perform data entry of authorization information into systems
  • Implement nuances of product line and regulatory requirements in the processing of all authorization requests
  • Confirm eligibility for requested authorizations and request membership identification numbers for newborns
  • Assist with complaint and appeal process regarding eligibility/claims and document appropriately in the UM system

Requirements:

  • Managed care experience, preferably in a medical management department
  • Ability to operate PC, Windows, Word, fax machine, photocopier, computer, and multi-line telephone
  • Excellent customer service skills and phone etiquette
  • Ability to handle high volume of calls, prioritize work, be flexible, and perform as a member of a team

Benefits:

Pride Global offers eligible employees comprehensive healthcare coverage, supplemental coverage, 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer:

Pride Global and its affiliates are committed to creating a diverse environment and are proud to be an equal opportunity employer.



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