Utilization Management Specialist
3 weeks ago
Job Title: Utilization Management Specialist
Location: Houston, TX
Job Type: Contract
Duration: 3+ months
Pay: $20-$24 per hour
Job Description:
We are seeking a skilled Utilization Management Specialist to join our team at Texas Children's Hospital. As a Utilization Management Specialist, you will be responsible for processing initial incoming faxes or phone requests into the intake department, gathering demographic and benefit data, and documenting in appropriate systems.
Responsibilities:
- Process incoming faxes or phone requests into the intake department
- Gather demographic and benefit data and document in appropriate systems
- Route and evaluate calls and faxes to refer and assign as necessary to other staff
- Perform data entry of authorization information into systems
- Implement nuances of product line and regulatory requirements in the processing of all authorization requests
- Confirm eligibility for requested authorizations and request membership identification numbers for newborns
- Assist with complaint and appeal process regarding eligibility/claims and document appropriately in the UM system
Requirements:
- Managed care experience, preferably in a medical management department
- Ability to operate PC, Windows, Word, fax machine, photocopier, computer, and multi-line telephone
- Excellent customer service skills and phone etiquette
- Ability to handle high volume of calls, prioritize work, be flexible, and perform as a member of a team
Benefits:
Pride Global offers eligible employees comprehensive healthcare coverage, supplemental coverage, 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Equal Opportunity Employer:
Pride Global and its affiliates are committed to creating a diverse environment and are proud to be an equal opportunity employer.
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