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2 months ago
This is a full-time, non-exempt position with the Carson City Library. Under general supervision, provides technical, complex or specialized office support to Carson City Health and Human Services.
Key Responsibilities- Provides technical, complex or specialized office support to Carson City Health and Human Services.
- Answers patron questions and instructs patrons in the use of specialized library computerized systems.
- Shelving and general upkeep of library materials and facilities.
- Locates materials for patrons, retrieves reserve books, renews and checks books in and out and receives and records monies.
- Calculates and records fines and payments; types and mails overdue notices and bills.
- Processes books by labeling, stamping and affixing covers, pockets and cards; routes processed materials to appropriate destination.
- Interacts extensively, both in person and over the telephone, with patrons, district-wide staff and management, outside agencies, vendors, and other libraries.
- Orders additions to the collection following established guidelines; uses various computer systems to enter, edit and retrieve information; assigns call numbers to books and ensures appropriate documentation utilizing computerized systems.
- Receives and processes interlibrary loan requests and records all transactions.
- Receives and processes reserve requests; maintains reserve materials.
- Maintains accurate records and files.
- Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing/participating as a member of a work team.
- Acts as receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call; provides information which requires the use of judgment and interpretation of policies and rules.
- May oversee and train volunteers and part-time staff others in work procedures.
- Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment.
- Equivalent to two (2) years of college level course work in library sciences; AND two (2) years of library customer service/support experience; OR an equivalent combination of education, training and experience as determined by Human Resources.
- May be required to possess valid driver's license
- Knowledge of library services, functions, reference materials and automated systems.
- Standard terminology and practices of library support work.
- Library public desk etiquette and methods of providing information.
- Business arithmetic.
- Standard office practices and procedures, including the use of standard office equipment.
- Computer applications related to library services.
- Financial record keeping and bookkeeping practices and techniques.
- Record keeping principles and practices.
- Correct business English, including spelling, grammar and punctuation.
- Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
This position is covered by the Carson City Employees Association.
The current collective bargaining agreement outlines the generous benefits offered to Carson City employees:
click here.
This recruitment will remain open until recruitment needs are satisfied. Individuals are encouraged to apply immediately, as hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.
Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application.
Do not substitute a resume for your application, or write See Attached Resume on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the Education and Work Experience section of the application. Applicants not meeting these requirements will not be considered for employment.