Customer Logistics Supervisor

3 weeks ago


Bloomington, Indiana, United States Krispy Kreme Full time

About the Role

We are seeking a highly skilled Customer Logistics Supervisor to join our team at Krispy Kreme. As a key member of our logistics operations, you will be responsible for overseeing the end-to-end process of our Delivered Fresh Daily operations.

Key Responsibilities

  • Assist the Customer Logistics Manager with the management of the assigned driver team, including hiring, training, scheduling, coaching, and discipline.
  • Set priorities for the driver team to ensure task completion and coordinate resources and planned work for the team.
  • Ensure all drivers follow operational processes and procedures, using judgment to identify, troubleshoot, and resolve day-to-day technical and operational problems.
  • Work with the Customer Logistics Manager to adapt plans and priorities to address resource and operational challenges.
  • Manage orders and ensure daily systems processes are completed to accurately account for all activity.
  • Manage staging and loadout to ensure routes are dispatched and complete.
  • Work with 3rd party providers as required to address service concerns or disruptions and develop contingency plans.

Requirements

  • 4+ years' experience in QSR or retail environment with progressive experience in logistics, fleet management, or related responsibilities.
  • Valid driver's license.
  • Ability to work all necessary work schedules, including holidays/weekends.
  • Effective communication skills, both written and verbal.
  • Steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
  • Clean driving record (3 years).
  • Able to meet DOT Medical Examiner Card eligibility requirements.

Benefits

  • Weekly Pay
  • Career opportunities - we are growing
  • Comprehensive benefits (medical, vision, and dental insurance)
  • Employee discount program
  • 401K plan
  • PTO and 'dream' days
  • Company events
  • Education Reimbursement
  • Adoption Assistance
  • Life Insurance
  • FSA/HSA Plans
  • Pet Insurance

About Krispy Kreme

Krispy Kreme is an Equal Opportunity Employer. We believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.


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