Shift Supervisor Trainee
2 weeks ago
The Shift Supervisor Trainee role is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will work closely with store management and crews to develop essential skills and knowledge. This role is ideal for individuals who are passionate about customer service and leadership.
Key Responsibilities- Work effectively with store management and store crews to achieve business objectives.
- Supervise the store's crew through assigning, directing, and following up on all activities.
- Effectively communicate information to and from store management and crews.
- Assist customers with their questions, problems, and complaints.
- Promote CVS customer service culture by greeting, offering help, and thanking customers.
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
- Maintain customer/patient confidentiality.
- Deductive reasoning ability, analytical skills, and computer skills.
- Advanced communication skills.
- Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed.
- Experience in retail.
- High School diploma or equivalent preferred but not required.
The typical pay range for this role is $16.00 - $18.50. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.
In addition to your compensation, enjoy the rewards of an organization that puts its heart into caring for its colleagues and communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ('PTO') or vacation pay, as well as paid holidays throughout the calendar year.
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