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Assistant Retail Manager

2 months ago

Portland, Oregon, United States APCO LLC Full time
Job Overview

As a key player in the success of APCO LLC, the Assistant Retail Manager is tasked with overseeing a dedicated team of store personnel to uphold the APCO experience for every customer. This role is essential for managing daily operations in the absence of the Store Leader and executing overall operational strategies as directed by the Store Manager. The focus is on ensuring customer satisfaction, maintaining product excellence, and adhering to safety and compliance standards, all while aiming for advancement to a Store Leader position.

Key Responsibilities:

In addition to the duties outlined for the Product Specialist, the Assistant Retail Manager will:

  • Foster a Customer-Centric Culture: Train and motivate team members to deliver exceptional customer service.
  • Lead by Example: Inspire employees to consistently achieve company goals and objectives.
  • Uphold Company Values: Manage with integrity and promote the culture and mission of APCO LLC.
  • Be Knowledgeable: Maintain proficiency in all roles within the store, including Receptionists and Product Specialists.
  • Support Team Development: Assist the Store Manager in hiring, training, and motivating team members.
  • Ensure Compliance: Stay informed about company policies and regulatory requirements.
  • Operational Planning: Collaborate with the Store Manager to communicate and delegate responsibilities effectively.
  • Maintain Store Standards: Ensure the store is clean, organized, and visually appealing, aligning with brand image.
  • Manage Labor Effectively: Assist in forecasting and scheduling labor in line with sales and product development.
  • Drive Sales Promotions: Support the Store Manager in executing and tracking sales initiatives.
  • Inventory Management: Help with inventory audits and product ordering.
  • Enhance Customer Service: Lead by example through coaching and utilizing customer feedback.
  • Monitor Operations: Review daily reports for accuracy and compliance.
  • Reduce Product Loss: Follow inventory control procedures diligently.
  • Facilitate Team Meetings: Schedule regular discussions with the Store Manager to identify successes and areas for improvement.
  • Develop Future Leaders: Identify and nurture potential leaders within the team.
  • Champion the Brand: Represent APCO LLC positively both inside and outside the store.
Qualifications:

Applicants must meet the following criteria:

  • Must be at least 21 years old.
  • High School Diploma or equivalent is required.
  • Demonstrated experience in a supervisory role.
  • Possession of a valid OLCC Marijuana Workers Permit.
  • Exceptional interpersonal skills with a passion for working with people.
  • Strong computer proficiency.
  • Experience with inventory management systems preferred.
  • Detail-oriented, punctual, and reliable.
  • Proactive approach to tasks and responsibilities.
  • Desire to mentor and develop team members.
  • Ability to multitask while maintaining attention to detail.
  • Quick to listen and follow directions.

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