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Shift Operations Director

2 weeks ago


Hampton, Virginia, United States CheckersRally's Full time

At Checkers & Rally's, our team of Shift Managers play a vital role in driving sales and profits. They are responsible for managing successful shifts, achieving sales and profit goals, executing procedures, and providing excellent Guest and Team service.

Responsibilities
  • Build sales and profits by promoting Guest satisfaction and managing restaurant operations.
  • Elevate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager.
  • Ensure policy and procedures are being followed on shifts.
  • Train Team Members on Company operations, policies, and procedures, as well as Guest service.
  • Identify and respond to complaints and policy/procedure violations.
  • Maintain a safe, clean, and fun environment for employees and Guests.
Requirements
  • 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
  • Basic math skills.
  • Ability to work flexible schedules and extended hours.
  • High energy to keep up with our fast-paced environment.
  • Commitment to our core values: integrity, service, excellence, and courage to be bold & grow.
Operations Excellence is key at Checkers & Rally's, with a focus on delivering nothing but the best. We also prioritize Training & Development, ensuring everyone gets well-trained to excel in their roles. Plus, we offer Comprehensive benefits and recognition programs including bonuses and opportunities for advancement.
PDX_MFIAFOCR_D2230464-B424-4249-A25C-2F9D6A959047_22056574 LOC 4173 Checkers/Rally's