Assistant Branch Manager

2 days ago

Reynoldsburg, Ohio, United States Telhio Credit Union Full time
Job Title: Assistant Branch Manager

At Telhio Credit Union, we are seeking a highly skilled and experienced Assistant Branch Manager to join our team. As a key member of our branch operations, you will be responsible for leading and managing the day-to-day activities of the branch, ensuring exceptional member service and driving business growth.

Key Responsibilities:
  • Assist the Branch Relationship Manager in leading, planning, and managing branch financial performance.
  • Direct, manage, and develop Tellers through effective coaching and training.
  • Be a team lead to Relationship Bankers and act as Manager on Duty when the Branch Relationship Manager is out.
  • Inspire teller members of the branch team to achieve performance excellence and create lasting member relationships.
  • Assist the Branch Relationship Manager in recruiting, retaining, and hiring talent based on business needs.
  • Conduct quarterly and annual performance evaluations for all direct reports.
  • Build lasting member relationships internally and externally to contribute to achieving branch results.
  • Partners with Business Banking on joint business appointments, as needed, to build relationships with Small Businesses in the market. Attend community and volunteer events.
  • Communicates openly with team and possesses the ability to make tough decisions.
  • Manage and lead staff to conduct branch operations in accordance with our policy and procedures.
  • Manage operational duties within branch including but not limited to, cash levels, security procedures, accurate reporting, and audit packages.
  • Maintain a comprehensive knowledge of policies, procedures, and rules and regulations including robbery procedures.
Requirements:
  • High School Diploma or Equivalent
  • Associate degree preferred
  • 1 year's minimum experience in a leadership role preferred
  • 3 years' minimum experience in Retail Banking
  • Ability to work all branch hours, including Saturday hours and some evenings, and travel as needed
  • Demonstrates integrity and strong leadership qualities
  • Demonstrates in-depth knowledge of financial products and banking regulations
  • Demonstrates strong relationship building and supervisory skills
  • Demonstrates strong member advisory skills
  • Demonstrates experience with/broad understanding of personal and commercial financial solutions
  • Excellent communication, negotiation, and interpersonal abilities
  • Notary Public preferred
What We Offer:
  • Competitive salary
  • Opportunity to earn incentive and bonus
  • Several medical plan options, dental, free vision, free life, and free disability insurance
  • Additional financial incentive programs for employees enrolled in our insurance
  • 6% matching and immediately vested 401(k) plan
  • Generous schedule for 14 paid holidays, vacation, and personal time for a healthy work-life balance
  • Opportunity for personal career growth, continued education, and mentorship programs
  • Volunteer opportunities impacting the local community

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