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Client Support Specialist

1 week ago


Houston, Texas, United States U.S. Legal Support Full time

Welcome to U.S. Legal Support, where we are dedicated to providing exceptional service and support to our clients. As a Service Delivery Expert, you will play a critical role in ensuring that our clients receive the highest level of service and support.

About the Job

The Service Delivery Expert will be responsible for:

  • Processing documents, emails, and messages that require immediate attention
  • Keeping records of customer interactions or transactions, recording details of inquiries, complaints, and comments, as well as actions taken

The successful candidate will have a high school diploma and at least two years of experience in customer service, with the ability to communicate effectively over the phone and electronically.

What We Offer

We provide a range of benefits and perks that make us a great place to work, including medical, dental, vision, parental leave, LifeLock, and more. Our team is committed to creating a positive and supportive work environment, where employees feel valued and empowered to succeed.