Operations Analyst

4 weeks ago


Honolulu, Hawaii, United States Internal Revenue Service Full time
Position Overview

The role of the Management and Program Assistant involves identifying and addressing potential and existing challenges within various programs. This position requires a keen analytical mind to research diverse issues, compile relevant statistics, and present comprehensive findings related to program operations.

Key Responsibilities
  • Conduct thorough evaluations of workflows and interdepartmental interactions to identify redundancies and systemic issues.
  • Provide insightful recommendations to enhance operational efficiency and compliance with established protocols.
  • Ensure the integrity of controls by verifying the accuracy and completeness of documentation.
  • Revise operational procedures and guidelines in response to changes in higher-level directives.
  • Prepare detailed memoranda, preliminary reports, and visual data representations to communicate findings and suggestions effectively.
Qualifications

Applicants must be U.S. Citizens or Nationals and provide proof of citizenship. Background checks, including a criminal history record check, are mandatory.

While federal experience is not a prerequisite, candidates should possess at least one year of specialized experience equivalent to the GS-06 level in the Federal Service. This experience should encompass:

  • Technical support in management or program analysis, including problem identification and resolution.
  • Researching specific issues and gathering pertinent data to inform decision-making.
  • Monitoring and evaluating operational workflows to identify areas for improvement.
  • Proficiency in database and spreadsheet software for data management and reporting.

Typing proficiency is essential, with a minimum speed of 40 words per minute required. Educational qualifications must be from an accredited institution, and documentation may be requested if selected.

Application Process

Interested candidates must submit all required documents in English. Ensure that your application is complete to avoid disqualification.

For further details on the application process, please refer to the official guidelines provided during the application period.



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