Morning Customer Service/Sales Associate

2 weeks ago


Greenville, North Carolina, United States Nothing Bundt Cakes - Greenville Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Morning Customer Service/Sales Associate at Nothing Bundt Cakes - Greenville. As a key member of our team, you will be responsible for providing exceptional customer service, selling our delicious cakes, and maintaining a clean and organized bakery environment.

Key Responsibilities:
  • Promptly greet and engage with guests, determining their interests and needs to create a superior customer experience.
  • Maintain strong product knowledge to educate guests on our cake options, pricing, and promotions.
  • Suggest additional merchandise to complete a unique celebration.
  • Process guest orders efficiently and accurately using our point-of-sale system.
  • Uphold a clean and organized bakery presentation, including routine cleaning and replenishing of retail merchandise and cake display cases.
  • Assist the Crafter in preparing cake decorations and packaging supplies as needed.
  • Comply with all health and safety guidelines and company policies and procedures.
Core Values and Competencies:
  • Servant's Heart: Demonstrates a willingness to go above and beyond to support the team or guest, and is reliable, trustworthy, and responsive.
  • Spirit of a Champion: Demonstrates pride in responsibilities, an intense drive, and a passion to succeed.
  • Genuine Connections: Projects warmth, enthusiasm, and optimism that attracts others, builds positive relationships with team members, and listens actively and communicates openly.
Requirements:
  • Exhibits high energy and strong interpersonal skills, is friendly, helpful, positive, patient, socially confident, and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior customer experience.
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Is diligent, organized, and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic and can perform calculations when needed.
Work Availability:

We are flexible and can accommodate various shifts, including early mornings, evenings, Saturdays, and minimal holidays as needed.



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