Retail Store Director
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Senior Store Leader to join our team at Giant Eagle. As a Senior Store Leader, you will be responsible for the overall management of the day-to-day store operations at your assigned location.
Key Responsibilities
- Leadership and Management
- Direct the work of Team Members and provide guidance to ensure that all operational goals and initiatives are met.
- Oversee the Food Service Leaders in stores with Food Service to ensure that they meet all of the overall functions of being a profitable food service business.
- Customer Service
- Provide superior and quality customer service through consistent interaction and serve as a role model to store personnel.
- Assist customers and respond to customer complaints or inquiries.
- Operations and Administration
- Accurately complete daily reports and review daily close reports.
- Responsible for accuracy and integrity of inventory values in regards to shrink.
- Set and adjust employee pay records, and hours worked.
- Responsible for daily bank deposits, ordering and picking up change orders and ATM funds, loading safe, ATM, etc.
- Human Resources
- Hire, train, coach, and discipline all store personnel, including the completion of documentation.
- Plan, prepare, and post store personnel work schedules. Responsible for daily timecard edits and verify the accuracy of hours worked and entering vacation hours for store personnel.
- Compliance and Merchandising
- Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices.
- Responsible for merchandising the store according to company guidelines.
Requirements
- 3 to 5 years of experience in a retail or food service management role.
- High school diploma or equivalent.
- Lifting Requirement: Up to 50 pounds.
- Age Requirement: At least 21 years of age.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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