IT Manager

This is a Manager level position responsible for the effectiveness and efficiency of a team within the Information Technology department at Renown Regional Medical Center. The successful candidate will ensure high levels of customer satisfaction are maintained.

• Participate in the development of the strategy, architecture, technology standards, service delivery standards and procedures for the enterprise.
• Analyze and predict trends and develop short- and long-range plans designed to maintain cost effectiveness of the enterprise's operation.
• Participate in IT strategy planning activities, bringing a current knowledge and future vision of systems and best practices as related to the needs of the business.
• Proactively researches and recommends courses of action to prevent problems and to maintain high service levels for the user community.
• Establishes metrics, key performance indicators and service level agreements for driving performance of IT service delivery.
• Reviews project requests and provides overall direction/guidance to assigned personnel to projects.
• Reviews and evaluates work of subordinate staff and prepares performance reports.
• Prepares activity and progress reports.

• Must have working-level knowledge of the English language, including reading, writing and speaking English.
• Bachelor's in Information Technology, Business or similar required, experience may be substituted for education.
• Intermediate experience working in a medium to large Information Systems department or Healthcare system required; implementing and/or supporting healthcare software applications is preferred.
• Previous leadership experience required.
• Experience managing compliance efforts including HIPAA, PCI, and other related compliance agencies and implementing IT controls to ensure compliance and compliance testing - preferred.
• ITIL certification preferred.