Customer Experience Ambassador

3 weeks ago


Page, Arizona, United States Crescent Services Full time
Job Description

We are seeking a skilled Customer Experience Ambassador to join our team at the Hyatt Place Page/Lake Powell. In this role, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests.

Key Responsibilities:

  • Greet and register guests, ensuring a warm and friendly arrival experience.
  • Assist with check-outs and ensure a seamless departure process.
  • Showcase your knowledge of our hotel, services, and local area to assist guests with inquiries.
  • Use your problem-solving skills to handle guest concerns with professionalism and care.
  • Apply up-selling techniques to enhance guest stays and maximize room occupancy.
  • Provide efficient, accurate, and friendly service with every interaction.
Requirements
  • Exceptional communication and interpersonal skills.
  • A genuine passion for hospitality and creating unforgettable guest experiences.
  • Strong attention to detail and the ability to multitask in a fast-paced environment.
  • A positive, team-oriented attitude with a commitment to excellence.
About Us

At the Hyatt Place Page/Lake Powell, we're more than just a workplace - we're a community. We believe in celebrating achievements, fostering growth, and providing a supportive environment where every team member can thrive.

Estimated Salary: $40,000 - $60,000 per year, depending on experience.



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