Senior Network Systems Engineer
6 days ago
About the Role:
We are seeking a highly skilled Network Support Technician to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing technical support and expertise in networking, cloud infrastructure, and security.
Responsibilities:
- Providing technical support for networking issues, including WAN and LAN connectivity, routers, firewalls, wireless, and security
- Implementing and supporting remote access solutions, such as IPSEC VPN and DNS/DHCP
- Collaborating with vendor support teams to resolve client issues
- Designing and implementing network infrastructure, including virtual private networks (VPNs), routing, and switching
- Ensuring optimal performance and scalability of cloud-based network infrastructure
- Managing computer equipment using Command Line Interfaces (CLI)
- Providing IT support for technical issues related to Microsoft's core business applications and operating systems
- Responding to and resolving alerts and tickets generated from monitoring systems and customer requests
- Maintaining accurate records of service tickets and system configuration information
- Communicating with customers regarding ticket progress, changes, or agreed outages
- Escalating service requests that require engineer-level support
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in network administration, engineering, or a related field
- Expertise in networking protocols, cloud infrastructure, and security
- Strong knowledge of operating systems, software applications, and network devices
- Excellent communication and problem-solving skills
Salary and Benefits:
The estimated salary for this role is $70,000 - $90,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
About Us:
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote a diverse and inclusive work environment and welcome applicants from all backgrounds. Our company culture values teamwork, innovation, and continuous learning.
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