Senior Network Systems Engineer

6 days ago


Irving, Texas, United States Diverse Lynx Full time

About the Role:

We are seeking a highly skilled Network Support Technician to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing technical support and expertise in networking, cloud infrastructure, and security.

Responsibilities:

  • Providing technical support for networking issues, including WAN and LAN connectivity, routers, firewalls, wireless, and security
  • Implementing and supporting remote access solutions, such as IPSEC VPN and DNS/DHCP
  • Collaborating with vendor support teams to resolve client issues
  • Designing and implementing network infrastructure, including virtual private networks (VPNs), routing, and switching
  • Ensuring optimal performance and scalability of cloud-based network infrastructure
  • Managing computer equipment using Command Line Interfaces (CLI)
  • Providing IT support for technical issues related to Microsoft's core business applications and operating systems
  • Responding to and resolving alerts and tickets generated from monitoring systems and customer requests
  • Maintaining accurate records of service tickets and system configuration information
  • Communicating with customers regarding ticket progress, changes, or agreed outages
  • Escalating service requests that require engineer-level support

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in network administration, engineering, or a related field
  • Expertise in networking protocols, cloud infrastructure, and security
  • Strong knowledge of operating systems, software applications, and network devices
  • Excellent communication and problem-solving skills

Salary and Benefits:

The estimated salary for this role is $70,000 - $90,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

About Us:

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote a diverse and inclusive work environment and welcome applicants from all backgrounds. Our company culture values teamwork, innovation, and continuous learning.



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