Labor Management Specialist

2 days ago

New York, New York, United States Wonder Full time

About Us

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Imagine world-class food within reach, no matter where you live. Wonder has created a vertically integrated standard of dining that allows you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place.

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We're growing as a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs. Join us in pioneering a new category of dining called 'Fast-Fine', revolutionizing the way people eat.

">The Role">

The Senior Associate for Workforce Management will play a critical role in helping us standardize labor measurement and execution across our Wonder restaurant locations. This role focuses on developing and enhancing forecasting and reporting processes, especially as we start to transition to Workday.

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  • Process optimization: Stabilize and improve labor reporting and forecasting processes.
  • Continuous improvement: Assist General Managers and Regional Managers with labor-related opportunities at High Density Restaurants.
  • System administration: Manage new store setup within Workday.
  • SME: Serve as the SME on labor regulations and compliance, ensuring adherence to legal requirements and company policies.
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Key Projects:

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  • Streamline workforce forecasting and labor reporting with cross-functional teams.
  • Lead the implementation of workforce-related projects within Workday, particularly around new store setups and configurations.
  • Provide guidance on compliance with local, state, and federal labor laws, focusing on regulations like Fair Work Week.
  • Collaborate with field operations to identify and address workforce challenges, improving scheduling accuracy and maximizing efficiency.
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Your Experience

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  • Workforce management experience in a restaurant or QSR setting.
  • Experience working with labor forecasting and scheduling software like Kronos, Workday, Dayforce, and HotSchedule.
  • Previous experience working in compliance-heavy environments with strict scheduling regulations.
  • Strong analytical skills, particularly in working with large data sets in Excel.
  • Solid understanding of labor regulations and compliance requirements.
  • Excellent communication skills, capable of delivering clear and actionable insights to both field and corporate teams.
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Salary and Benefits

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Our competitive salary package includes equity and 401K. We also offer multiple medical, dental, and vision plans to meet all of our employees' needs. Estimated annual salary is approximately $113,000 (plus equity).

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We value diversity, equity, and inclusion and are committed to fair hiring practices. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

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