Service Department Director

3 weeks ago


Cleveland, Ohio, United States Conrad's Tire Express and Total Car Care Full time
About the Role: As an Automotive Service Manager at Conrad's Tire Express and Total Car Care, you will be responsible for directing the service department in diagnosing customer needs. You will communicate effectively with the team and customers, provide exceptional service, and meet sales targets.

Key Responsibilities:
  1. Analyze customer needs and develop effective solutions.
  2. Lead and motivate the service team to achieve sales and customer satisfaction targets.
  3. Manage inventory, maintain accurate records, and adhere to company policies.
  4. Develop and implement strategies to improve customer satisfaction and retention.

Qualifications:
  • 2-4 years of experience in automotive sales, service, or management.
  • High school diploma or equivalent.
  • Excellent communication and leadership skills.

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career advancement.

Estimated Salary: $65,000 - $90,000 per year.

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