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Learning Experience Designer

2 months ago

Atlanta, Georgia, United States MarketSource Full time
About the Role

MarketSource is seeking an experienced Instructional Content Developer to join our team. As an Instructional Content Developer, you will work closely with our retail content development group to create engaging and effective training programs that support the execution of client deliverables.

Key Responsibilities
  • Conduct front-end analysis and assessments to identify knowledge gaps and define learning and development needs
  • Develop training content, design graphics, and create storyboards
  • Collaborate with subject matter experts and clients to design and develop learning solutions
  • Design curriculum for web-delivered solutions, including e-learning courses and webinars
  • Design curriculum for instructor-led learning solutions, including course outlines, measurement tools, facilitator guides, participant guides, and PowerPoint decks
  • Design solutions for use with mobile technologies, such as smartphones and tablets
  • Develop training roadmaps for overall curriculum structure
  • Set up continual measurement tools to demonstrate effectiveness of training and identify needed improvements
  • Manage course development and implementation from start to finish
  • Utilize social networks, multimedia technology, and e-learning platforms to train remote employees and deliver train-the-trainer materials
  • Develop entry-level and advanced courses for both internal and external audiences
  • Collaborate with all members of the Learning and Development team, including trainers, video media specialists, technical writers, and other instructional designers
Requirements
  • Bachelor's degree is preferred
  • Excellent written and verbal communication skills, including technical writing and documentation
  • Experience developing e-learning courses with Articulate Storyline
  • Experience working with the Adobe Creative Suite, including Photoshop and InDesign
  • Comfortable developing storyboards, designing graphics, and writing scripts
  • Development experience with mobile platforms a plus
  • Must have knowledge of instructional design principles/practices, including adult learning theories, interactive training, and engaging learning design
  • Must be able to logically organize information and transform bodies of information into professionally designed, functional, and effective learning programs
  • Must have proven skills in audience and content analysis, as well as presentation design experience
  • Ability to work on multiple, complex projects simultaneously
  • Ability to continually prioritize changing project tasks/deliverables in a fast-paced environment
  • May require occasional travel
  • Some understanding of home appliance products
Additional Requirements
  • Ability to work on multiple projects simultaneously
  • Excellent presentation skills
  • Articulate presenter
  • Experience presenting with teleprompter
  • Experience presenting to groups of all sizes
  • Must have the ability to proofread and edit content
  • Ability to understand and effectively communicate key features and functions of mobile devices
  • Must be flexible and deadline-driven
  • Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
  • Possess strong situational analysis and decision-making abilities
  • Must have good written, listening, and verbal communication skills and be able to communicate with all levels of the organization
  • Ability to operate successfully in a cross-functional team
  • Written/verbal communication to SMEs and stakeholders
  • Proficient in Microsoft Office Suite
Benefits
  • Medical, dental, and vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)