Salon Manager
2 days ago
We are seeking a highly motivated and experienced Salon Manager to join our team at Waxing the City of Alexandria. As a Salon Manager, you will be responsible for leading a team of Cerologists to deliver exceptional client experiences and drive business growth.Key Responsibilities
- Client Acquisition and Retention: Develop and implement strategies to attract and retain clients, ensuring a high level of customer satisfaction and loyalty.
- Inventory Management: Oversee the management of inventory, including ordering, stocking, and maintaining a clean and organized workspace.
- Local Marketing and Community Engagement: Develop and execute local marketing strategies to increase brand awareness and drive business growth, including social media management and community outreach.
- Staff Recruitment, Hiring, Management, Development, and Retention: Recruit, hire, train, and develop a team of Cerologists to deliver exceptional client experiences and drive business growth.
- Studio Upkeep: Ensure the studio is maintained to the highest standards, including cleaning, maintenance, and safety protocols.
- P&L Management: Manage the financial performance of the studio, including budgeting, forecasting, and financial reporting.
- System Wide Promotions and Club Orange Loyalty Program Growth and Retention: Develop and execute strategies to drive growth and retention of the Club Orange loyalty program and system-wide promotions.
- 2-year degree or equivalent
- Effective leadership skills
- Excellent written and verbal communication skills
- Ability to motivate a team to deliver a superior client experience
- Exceptional Customer Service
- Ability to juggle multiple priorities and deliverables simultaneously
- Detail Oriented
- 2 years business and staff management
- 2 years beauty industry/salon experience
At Waxing the City of Alexandria, we offer a competitive salary and benefits package, including health insurance, PTO, service discounts, company swag, team bonding opportunities, and access to the Sanctuary during breaks and lunch.
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