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Senior Guitar Instrument Technician

1 month ago


Houston, Texas, United States Guitar Center Full time

Guitar Center is seeking a skilled Senior Guitar Instrument Technician to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring the highest level of craftsmanship in repairing and maintaining customer-owned instruments.

About Us

We are a leading retailer of musical instruments and equipment, dedicated to fostering a creative environment for musicians and music enthusiasts. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling people to experience the joy of creating music.

**Our Benefits Package Includes:**

  • A competitive salary of $45,000 - $65,000 per year, based on experience
  • Medical, Dental, Vision, 401K with company match, and mental health support
  • Paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options

Key Responsibilities:

  1. Interact with customers to provide a positive experience and ensure their satisfaction with repair services
  2. Service customer-owned instruments with high-quality craftsmanship, using advanced techniques and tools
  3. Maintain store-owned gear, as requested, to ensure optimal performance and condition
  4. Complete warranty repair work efficiently and effectively, meeting or exceeding customer expectations

Requirements:

  • Demonstrated expertise in repairing guitars, with a strong understanding of instrument maintenance and repair principles
  • Familiarity with Guitar Center products, including knowledge of various guitar models and technical specifications

Preferred Qualifications:

  • Foundational product knowledge of Guitar Center products, with a focus on guitars and related accessories

Guitar Center is an Equal Opportunity Employer and welcomes applications from qualified individuals who share our passion for music and customer service. If you are a motivated and detail-oriented individual with a passion for guitar repair, we encourage you to apply.