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**Retail Operations Manager**

2 months ago

Killeen, Texas, United States Pet Supermarket Full time

About the Role:

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Pet Supermarket. As a key member of our management team, you will be responsible for ensuring the smooth operation of our retail store, providing exceptional customer service, and leading a team of staff members.

Key Responsibilities:

  • Manage Daily Operations: Oversee the daily activities of the store, ensuring that all tasks are completed efficiently and effectively.
  • Supervise and Train Staff: Provide guidance and support to staff members, helping them to develop their skills and knowledge.
  • Monitor Inventory Levels: Keep track of stock levels and order products as needed to ensure that the store is always well-stocked.
  • Implement Sales Strategies: Develop and implement sales strategies to achieve targets and maximize revenue.
  • Resolve Customer Complaints: Address any customer complaints or issues in a professional and courteous manner.
  • Maintain a Clean and Organized Store Environment: Ensure that the store is always clean and organized, providing a positive shopping experience for customers.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with staff members, customers, and other stakeholders.
  • Leadership Skills: Ability to lead and motivate a team of staff members.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
  • Attention to Detail: Ability to maintain accurate records and ensure that all tasks are completed to a high standard.