Service Delivery Manager

6 days ago


South Jordan, Utah, United States Executech Full time
Job Description

Executech is seeking a highly skilled and experienced Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for overseeing the day-to-day operations of our Service Delivery Team, ensuring that our clients receive exceptional service and support.

Key Responsibilities
  • Lead and manage a team of IT professionals to deliver high-quality services to our clients.
  • Develop and implement strategies to improve service delivery, efficiency, and profitability.
  • Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.
  • Monitor and analyze key performance indicators to identify areas for improvement.
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
Requirements
  • 5+ years of experience in IT service delivery or a related field.
  • Proven track record of leading and managing high-performing teams.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong understanding of IT service management principles and practices.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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