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Retail Sales Associate

2 months ago

Savannah, Georgia, United States Dairy Queen Full time

Job Summary:

We are seeking a highly motivated and enthusiastic Retail Sales Associate to join our team at Dairy Queen. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Customer Service: Greet and welcome customers in a friendly and courteous manner, responding to their needs and resolving any issues in a timely and professional manner.
  • Menu Navigation: Assist customers with menu navigation and product ingredient questions, providing accurate and helpful information to ensure a smooth and enjoyable dining experience.
  • Service Recovery: Calmly and professionally resolve customer concerns and complaints, following Dairy Queen's service recovery standards to ensure a positive outcome.
  • Teamwork: Collaborate with other team members to achieve sales goals and provide exceptional customer service, maintaining a positive and supportive team environment.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers and team members.
  • Customer Focus: Demonstrate a strong customer focus, with a passion for delivering exceptional customer service and ensuring a positive experience for our guests.
  • Teamwork: Possess strong teamwork skills, with the ability to work collaboratively with other team members to achieve sales goals and provide exceptional customer service.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.