Patient Service Associate

3 weeks ago


Woodland Hills, California, United States Kaiser Permanente Full time
About This Opportunity

We are seeking a highly motivated and organized Patient Service Associate to join our team at Kaiser Permanente. As a Patient Service Associate, you will be responsible for scheduling appointments, handling member inquiries, and providing general information to our patients.

Key Responsibilities
  • Schedule appointments with various physicians and providers
  • Handle member inquiries and provide general information
  • Compose messages for physician/providers or other medical staff based on member requests
  • Operate in a high-volume call center environment
Requirements
  • 1 year of customer service experience in a service-related industry, preferably healthcare
  • High school diploma or equivalent
  • Effective telephone communication skills and excellent interpersonal skills
  • Bilingual (English/Spanish) Level I required
What We Offer
  • Estimated annual salary: $45,000 - $60,000
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities


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