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Quality Assurance Specialist

2 weeks ago


Harrisonburg, Virginia, United States Food Lion Full time
Job Description:

We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in maintaining high standards of quality and customer satisfaction in our retail operations.

Your primary responsibility will be to ensure that our stores meet the highest standards of cleanliness, safety, and product quality. You will work closely with our store teams to identify areas for improvement and implement corrective actions to maintain our high standards.

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service.
  • Courteous and helpful to other associates.
  • Sweep and clean floors on nights with no scheduled vendor services.
  • Weekly cleaning of Produce, Market and Deli Departments.
  • Clean and organize the store mop room.
  • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.

To be successful in this role, you will need excellent interpersonal, organizational, communication, and customer service skills. You should also be able to use technical information to solve problems and work well under pressure.