Diesel Mechanic/Service Technician

4 weeks ago

Davenport, Iowa, United States RDO Equipment Full time
Job Summary

This role involves the effective repair of equipment and components at high levels of quality. The successful candidate will work in a safe, professional, and timely manner, with the ability to perform quality work as efficiently and profitably as possible. They will work under direct supervision, with the opportunity to develop and advance their knowledge base and skill set through company-sponsored training.

Key Responsibilities
  • Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
  • Document machine information and repairs completed on work order, including parts and fluids used.
  • Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
  • Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility.
  • Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.
Requirements
  • Excellent mechanical skills
  • Trade-specific tooling, including hand and pneumatic tools
  • Strong computer skills
  • Excellent customer service skills
  • Ability to assemble and perform maintenance functions on equipment
  • Strong oral and written communication skills
  • Strong organizational skills
  • Graduation from related diesel technology program preferred
  • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

RDO Equipment is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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