Lobby Ambassador
2 months ago
Somerset, New Jersey, United States
Valor Hospitality
Full time
Job SummaryWe are seeking a highly skilled and detail-oriented Public Area Attendant to join our team at Valor Hospitality. As a Public Area Attendant, you will be responsible for maintaining the cleanliness and organization of our lobby and public spaces, ensuring a welcoming and comfortable environment for our guests.
Key Responsibilities- Daily Cleaning and Maintenance: Dust and polish furniture, fixtures, and window frames, vacuum upholstery, drapery, and carpeting, and clean/maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings, and vending areas.
- Restroom Maintenance: Clean and stock public restrooms with supplies, ensuring a clean and hygienic environment for our guests.
- Supply Management: Stock housekeeping carts with necessary supplies and maintain a clean and organized storage area.
- Guest Services: Fulfill guest requests, handle guest problems/complaints, and provide exceptional customer service to achieve high levels of guest satisfaction.
- Reporting and Communication: Report any missing articles, damage, or mechanical problems to the Supervisor, and maintain open communication with colleagues and management.
- Education: High school diploma or equivalent experience.
- Experience: No formal experience required for the position.
- Skills and Abilities: Ability to push loaded supply carts, carry tote trays, arrange drapery, and operate vacuum equipment, as well as communicate effectively with guests, vendors, staff members, and management.
- Competitive Salary
- Daily Pay
- Team Member Hotel Discount Program
- Uniforms Provided for Most Positions
- Benefits - Health, Dental, Vision, Life Insurance, and Other Supplemental Options
- Paid PTO Beginning After Ninety (90) Days of Employment
- 401k with Employer Match
- Team Member Awards and Recognition Programs Throughout the Year
- Food and Beverage Discounts
- Tuition Reimbursement