Lobby Ambassador

2 months ago


Somerset, New Jersey, United States Valor Hospitality Full time
Job Summary

We are seeking a highly skilled and detail-oriented Public Area Attendant to join our team at Valor Hospitality. As a Public Area Attendant, you will be responsible for maintaining the cleanliness and organization of our lobby and public spaces, ensuring a welcoming and comfortable environment for our guests.

Key Responsibilities
  • Daily Cleaning and Maintenance: Dust and polish furniture, fixtures, and window frames, vacuum upholstery, drapery, and carpeting, and clean/maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings, and vending areas.
  • Restroom Maintenance: Clean and stock public restrooms with supplies, ensuring a clean and hygienic environment for our guests.
  • Supply Management: Stock housekeeping carts with necessary supplies and maintain a clean and organized storage area.
  • Guest Services: Fulfill guest requests, handle guest problems/complaints, and provide exceptional customer service to achieve high levels of guest satisfaction.
  • Reporting and Communication: Report any missing articles, damage, or mechanical problems to the Supervisor, and maintain open communication with colleagues and management.
Requirements
  • Education: High school diploma or equivalent experience.
  • Experience: No formal experience required for the position.
  • Skills and Abilities: Ability to push loaded supply carts, carry tote trays, arrange drapery, and operate vacuum equipment, as well as communicate effectively with guests, vendors, staff members, and management.
Benefits
  • Competitive Salary
  • Daily Pay
  • Team Member Hotel Discount Program
  • Uniforms Provided for Most Positions
  • Benefits - Health, Dental, Vision, Life Insurance, and Other Supplemental Options
  • Paid PTO Beginning After Ninety (90) Days of Employment
  • 401k with Employer Match
  • Team Member Awards and Recognition Programs Throughout the Year
  • Food and Beverage Discounts
  • Tuition Reimbursement