Senior Field Service Supervisor

3 weeks ago


Knoxville, Tennessee, United States Stowers Machinery Corporation Full time
Job Overview

We are seeking a highly experienced Senior Field Service Supervisor to join our team at Stowers Machinery Corporation. As a key member of our service department, you will be responsible for leading and guiding our technicians to ensure top-notch repair services and exceptional customer satisfaction.

The ideal candidate will have a strong background in heavy equipment maintenance, excellent leadership skills, and the ability to communicate effectively with customers and staff alike.

This is a challenging and rewarding role that offers the opportunity to work with a talented team, develop new skills, and contribute to the success of our company.

About the Role

As a Senior Field Service Supervisor, your primary responsibility will be to oversee the daily activities of our field service technicians. You will be responsible for:

  • Directing and assisting technicians in the repair of machines
  • Inspecting machines for needed repairs and ensuring quality workmanship
  • Managing shop operations in the absence of the shop manager
  • Assigning technicians to jobs on a daily basis

You will also be required to maintain accurate records, including time cards, parts orders, and service reports.

Requirements

To be successful in this role, you will need:

  • A minimum of 5 years' experience in heavy equipment maintenance or a related field
  • A valid driver's license and a clean driving record
  • Strong verbal, written, analytical, and interpersonal skills
  • The ability to pass a physical exam and drug screening test
Working Conditions

This role requires frequent travel to job sites, often under demanding conditions. You must be able to work in a fast-paced environment and prioritize tasks effectively.

Compensation

We offer a competitive salary range of $75,000 - $100,000 per year, depending on experience, as well as a comprehensive benefits package.

Benefits

In addition to a competitive salary, we offer:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Tuition reimbursement program
  • Generous paid time off policy

We are an equal opportunities employer and welcome applications from diverse candidates.



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