Global Claims Production Support Specialist
3 weeks ago
Responsibilities
- Analyze business requirements and create functional specifications as needed.
- Design solutions that minimize customizations and maximize out-of-the-box features.
- Document and provide end-to-end data flows for Guidewire ClaimCenter and multiple integrations.
- Develop detailed requirements specifications for Guidewire ClaimCenter.
- Test configuration changes and assist the QA team in test planning and troubleshooting.
- Estimate the level of effort/cost of new application functionality.
- Provide analysis, troubleshooting, and resolution on production issues related to applications and their integration points.
- Coordinate support activities with business stakeholders and IT resources.
Requirements
- 5+ years hands-on experience with developing detailed business and technical requirements for Guidewire ClaimCenter required.
- 3+ years of experience supporting Guidewire ClaimCenter and related integrations.
- Data architecture experience a plus.
- Master experience with Excel and managing data.
- Experience with SQL development preferred. Must be able to read and understand SQL code and develop complex queries.
Salary Range
$90,000 - $120,000 per annum, depending on experience.
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