Global Claims Production Support Specialist

3 weeks ago


Conshohocken, Pennsylvania, United States Futran Tech Solutions Pvt. Ltd. Full time
The successful candidate will play a key role in supporting the company's Guidewire ClaimCenter implementation and ensuring its smooth operation. This includes analyzing business requirements, designing solutions, documenting data flows, and providing technical support. The ideal candidate should have 5+ years of experience with Guidewire ClaimCenter and related integrations, as well as strong technical skills and excellent communication abilities.

Responsibilities
  • Analyze business requirements and create functional specifications as needed.
  • Design solutions that minimize customizations and maximize out-of-the-box features.
  • Document and provide end-to-end data flows for Guidewire ClaimCenter and multiple integrations.
  • Develop detailed requirements specifications for Guidewire ClaimCenter.
  • Test configuration changes and assist the QA team in test planning and troubleshooting.
  • Estimate the level of effort/cost of new application functionality.
  • Provide analysis, troubleshooting, and resolution on production issues related to applications and their integration points.
  • Coordinate support activities with business stakeholders and IT resources.

Requirements
  • 5+ years hands-on experience with developing detailed business and technical requirements for Guidewire ClaimCenter required.
  • 3+ years of experience supporting Guidewire ClaimCenter and related integrations.
  • Data architecture experience a plus.
  • Master experience with Excel and managing data.
  • Experience with SQL development preferred. Must be able to read and understand SQL code and develop complex queries.

Salary Range
$90,000 - $120,000 per annum, depending on experience.

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