Merchandise Associate

4 weeks ago


Birmingham, Alabama, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers and embodying our customer experience principles
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
  • Process customer purchases and returns accurately, counting change back to customers according to established procedures
  • Promote credit and loyalty programs to customers
  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
Requirements
  • Excellent customer service skills
  • Ability to work a flexible schedule to support business needs
  • Strong communication and organizational skills with attention to detail
  • Capable of multi-tasking and responding to changes in direction or unexpected situations
  • Ability to lift heavy objects with or without reasonable accommodation
Benefits

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.


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