Medical Assistant

3 days ago

York, Pennsylvania, United States WellSpan Health Services Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our team at WellSpan Health Services. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our clinical team.

Key Responsibilities
  • Obtain and document patient vital signs, including temperature, blood pressure, weight, BMI, respirations, and pulse.
  • Collect and process specimens as directed by the provider, ensuring accurate tracking and logging.
  • Ensure patient care areas are adequately stocked with unexpired medical supplies and equipment is in good working condition.
  • Prepare patients for scheduled procedures, ensuring proper gowning and instrument setup.
  • Use Standard Precautions for all patient encounters and maintain a clean and safe environment.
  • Arrange for patients' ordered diagnostic and therapeutic services, completing necessary paperwork and scheduling appointments.
  • Under the direction of the provider, track, review, and monitor follow-up of diagnostic test results, relaying information to patients as needed.
  • Prepare and administer vaccines, medications, and controlled substances/narcotics as prescribed by the provider and as skilled competencies permit.
  • Ask prescribed screening questions, identify risks and contraindications, and observe for appropriate responses.
  • Document and process prescription requests and refills per protocol.
  • Perform basic office procedures, examinations, and/or tests ordered by the provider and as skill competencies demonstrate competence.
  • Provide patients with standard patient care instructions and education, reviewing with patients and family members as directed by providers.
  • Obtain comprehensive health information from patients/family members to review with providers or clinical resources over the phone.
  • Use this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems.
  • Return calls to patients in a timely manner.
  • Complete pre-visit planning and visit prep according to established guidelines.
  • Obtain comprehensive health information from patients/family members at the time of the visit.
  • Complete office standing orders for the chronic and preventative healthcare needs of patients.
  • Efficiently manage daily patient flow to manage fluctuating patient volumes and demands.
  • Prioritize daily patient care tasks and activities delegated by the care team, including in-basket management.
  • Under the direction of your supervisor, take ownership in an office function/process improvement.
  • Maintain strict confidentiality of patient's health information.
  • Complete annual WSH Corporate Compliance and other mandatory education.
  • Support the provider during the visit and patient exam by collecting and entering information in the patient record, carrying out orders, and completing post-visit patient care education and instructions.
  • Maintain an 80% or higher on all yearly audits performed.
Requirements
  • Certificate of completion from an accredited Medical Assistant program (Diploma) or National Medical Assistant Certification upon hire required.
  • Basic Life Support upon hire required.
About Us

WellSpan Health Services is a leading healthcare organization dedicated to improving lives through exceptional care for all, lifelong wellness, and healthy communities. Our culture is one of respect, diversity, and inclusion, and we are committed to providing a positive patient experience every visit, every time.

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