Nurse Manager

4 days ago


Bethel, United States Next Move Healthcare Full time
Nurse Manager - Phone Triage

Next Move Healthcare is seeking a skilled Nurse Manager to lead the operations of our after-hours phone triage line. As a key member of our team, you will oversee the day-to-day operations, ensuring efficient triage services and contributing to the implementation and ongoing management of the triage line.

Key Responsibilities:
  • Oversee daily operations and manage the after-hours phone triage line.
  • Lead the setup, development, and implementation of the triage line, collaborating with departments such as IT, Quality, and Patient Safety.
  • Train and develop phone triage staff, ensuring adherence to established protocols and policies.
  • Serve as a primary resource for staff on patient care and triage protocols, providing support for high call volumes.
  • Lead quality assurance and process improvement efforts to enhance service delivery.
  • Monitor the triage line for performance, ensuring compliance with regulations and standards.
  • Maintain close communication with the IT department for system changes and enhancements.
  • Provide backup support for overflow calls when necessary.
Requirements:
  • Education: Bachelor's Degree in Nursing (BSN) required; Masters preferred.
  • Experience: Minimum of 5 years of clinical nursing experience, with at least 2 years in a leadership or managerial role.
  • Licensure/Certification: Current Registered Nurse (RN) license in good standing in the State of Alaska, and BLS certification.
  • Specialized Knowledge: Experience with telehealth, emergency nursing, or triage services preferred. Proficiency in electronic health records (EHR) and telehealth technologies.
  • Skills: Strong leadership and team management abilities, excellent communication and interpersonal skills, knowledge of healthcare regulations, and experience in quality assurance and improvement programs.
Benefits:
  • Generous PTO starting at 4.5 weeks.
  • Ten paid holidays.
  • Comprehensive healthcare coverage.
  • Life and Disability Insurance.
  • Flexible Spending Account.
  • Retirement plans.
  • Access to Employee Wellness Center.
  • Relocation assistance: $15,000 for individuals, $20,000 for family.
  • Eligible for retention bonus.


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