Retail Store Operations Manager

6 days ago


Kennesaw, Georgia, United States Burlington Stores Full time

Burlington Stores, a leader in the retail industry, seeks a skilled Retail Front End Supervisor to join our team. With a strong commitment to customer satisfaction and teamwork, this role is perfect for those looking to advance their retail career.

Job Overview

The Retail Front End Supervisor will play a crucial role in overseeing store operations, ensuring exceptional customer service, and driving sales results. This position requires a proven track record of supervisory experience, strong interpersonal skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Supervise all store functions and associates while in the role of Manager on Duty.
  • Maximize sales results through training, developing, and coaching of direct reports.
  • Promote safety for both customers and associates by adhering to company guidelines.
  • Cultivate a diverse culture based on teamwork and collaboration.
  • Solve issues/concerns, making informed decisions and supervising front-end operations to ensure all Burlington customers receive exceptional service.
  • Reinforce Asset Protection strategies to eliminate shortage.
  • Assist in recruiting, interviewing, and onboarding new associates.
  • Participate in weekly workload planning meetings.
  • Drive Community Relations participation through company programs and partnerships.
  • Coordinate meal and break periods and monitor schedule adherence.
Requirements:
  • At least 1 year of supervisory experience within an off-price, big box, or specialty environment.
  • Strong interpersonal skills with a positive and engaging attitude.
  • Ability to work a full-time schedule including nights, weekends, and holidays as required.
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Benefits:
  • A competitive wage of $14-$16 per hour.
  • Flexible hours.
  • An associate discount.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Paid Time Off.
  • Paid Holidays.
  • A 401(k) plan.


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