Turndown Service Associate
1 week ago
At Loews Hotels & Co, we're seeking a skilled Turndown Service Associate to join our team. As a key member of our housekeeping staff, you'll be responsible for ensuring our guests' rooms are clean, tidy, and ready for the next day. Your attention to detail and commitment to excellence will make all the difference in providing a world-class experience for our guests.
Key Responsibilities:
- Perform evening turndown service, including turning down the bed, closing drapes, and providing turndown amenities.
- Replace used towels, toiletries, and other amenities to ensure the room is fully stocked and guest-ready.
- Ensure guest rooms are clean and tidy, including straightening up personal items, emptying trash, and organizing furniture.
- Greet guests in a friendly and professional manner if encountered during turndown service.
- Address any guest requests or preferences, ensuring a personalized and comfortable experience.
Requirements:
- Basic English language communications required.
- Excellent customer service skills.
- Physical role requiring repetitive heavy lifting items weighing up to 25+ pounds, pushing, pulling, bending, twisting, and kneeling.
- Requires full availability including nights, weekends, and holidays.
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