Early Morning Store Associate

2 weeks ago


Front Royal, Virginia, United States Michaels Full time
Job Description

We are seeking a highly skilled Early Morning Replenishment Team Member to join our team at Michaels in Front Royal, VA.

Key Responsibilities:
  • Deliver exceptional customer service, assist customers with finding products and provide solutions.
  • Ensure a fast and friendly checkout experience for all customers, maintaining cash handling standards.
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards, facilitating enrollments.
  • Educate customers on the Voice of Customer (VOC) survey and its importance.
  • Support Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes, ensuring efficient store recovery.
  • Responsible for completing merchandise return/go back process and general store recovery, maintaining a well-merchandised and in-stock store.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned, supporting shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs, promoting compliance with applicable laws and requirements.
  • Interact with colleagues in an accepting and respectful manner, projecting a positive image and serving as a role model.
Preferred Qualifications:
  • Retail and/or customer service experience is preferred.
Work Environment:
  • Able to remain standing for extended periods and move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.


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